SYS.EHA, QUERY LOG, ANSWERED
FAQ: Clearance Questions Before
You Book
These answers deal with the practical details that surface once you have picked a companion: timing per zone, hotel logistics, formats, deposits, what a cancellation costs and what we expect from guests. Read them before you send your request and the booking tends to run even more precisely.
01, FAQ · 16 queries logged
Read before you knock
Q.01How much notice do Schiphol and the other cities need?
The inner Amsterdam districts usually need about an hour. For Schiphol, plan on ninety minutes to two hours. Utrecht typically requires around two hours, and Den Haag and Rotterdam need two hours or more because of the distance. Treat these figures as guidelines. Every confirmation comes with a specific arrival window, and any travel element is quoted in the same message.
Q.02Can I reserve a companion several days in advance?
Yes. Send the date, time, hotel and your preferred companion on WhatsApp, and the coordinator confirms whether she is available. A date reserved ahead is exactly where the desk tends to request a deposit to hold it; the sum and the route to pay it are set out in your thread before you approve, and from your written yes the key is issued and the booking is final. On the day itself, a brief check in the same thread confirms logistics only, the room number and the minute, and does not reopen the booking. Booking ahead is particularly useful for overnights, dinner dates and trips out to the city zones, where the extra planning pays off.
Q.03What happens if my first choice is not available?
The coordinator tells you straight away and can suggest companions with a similar style, ideally from the same district so your arrival window stays short. It helps to shortlist two or three names in the gallery before you message, so an alternative can be confirmed in a single reply rather than a long exchange.
Q.04My hotel lifts only work with a keycard. How does she reach my room?
This is common in larger hotels, especially around Museumplein, the Zuidas and the business districts of the other cities. Mention it when you book. The coordinator agrees an exact minute with you, and you collect your companion at the lift lobby so you can go up together without anyone waiting around. Small canal-house hotels that lock their street door at night work the same way.
Q.05Is it possible to add time once she has arrived?
Often, yes. Message the coordinator before your booked time ends. Whether an extension is possible depends on her next commitment, and the extra time is confirmed in writing at the same rate before it begins. Handling it through the chat keeps the arrangement clear for both of you and means the evening never pauses for a discussion about time.
Q.06Can I cancel a confirmed booking?
You can send a cancellation in the same thread, yet the key you approved is final and the cancellation is charged, because her time was encoded to you and other requests for that window were declined. For a short booking of up to three hours, notice of more than 48 hours carries no charge, and a deposit paid is kept on file as credit for 12 months. With 48 down to 24 hours of notice the charge is half the agreed fee; with less than 24 hours, or if nobody answers the door, it is the whole fee. Long formats, meaning dinner dates, overnights, duo and couples bookings, extended windows, travel and events, use a longer clock: credit beyond 7 days, half between 7 days and 72 hours, the whole fee inside 72 hours or on a no-show. The deposit is applied to whatever is charged and is not returned; any difference above it is invoiced. The complete tiers, with a worked example, are on the terms page.
Q.07Is there a 14-day cooling-off period, as with online purchases?
No. A companion booking is a leisure service tied to a single date and start time, and for that category article 6:230p, sub e, of the Dutch Civil Code (article 16(l) of Directive 2011/83/EU) switches off the 14-day withdrawal right that distance contracts normally carry. What sets the charge is how much notice you give before the agreed start, as the cancellation answer above explains.
Q.08What is the shortest booking, and what does it cost?
One hour is the shortest format, starting from €180. Anything longer, from a two or three hour booking to a dinner date or overnight stay, receives an individual quote on WhatsApp. The prices page sets out every format with a short note on when each one works best.
Q.09How does a dinner date work?
Your companion meets you at your hotel or at a restaurant close by, you dine together, and the evening continues back at your hotel afterwards. How long it lasts and what it costs are settled on WhatsApp before you confirm. In Oud-Zuid and along the canal belt, most hotels have excellent restaurants within a few minutes' walk, which keeps the logistics simple.
Q.10Is a deposit requested, and how is the total settled?
Sometimes. Whether a deposit is needed is decided at the desk for each booking, most often for a date reserved ahead, a long format, a duo, travel, a first booking or a busy night. When one is requested, the figure and the way to settle it appear in your WhatsApp thread before you approve, never on this site, and the key is issued once the deposit has arrived. Think of it as the first part of the fee paid early: it is deducted from the total, and what remains is settled when the booking begins. Should you cancel, the deposit is applied to the cancellation charge or kept as credit, depending on the notice you gave, and it is not returned. If any line in the confirmation looks unclear, ask before you approve it; a question answered in the chat is always better than doubt at the door.
Q.11What language does my companion speak?
Every companion on our roster speaks English, so conversation in English is always possible, whichever zone you are staying in. If you have questions about a specific companion's background or interests, the coordinator is happy to tell you more before you decide. Shared interests often matter more than anything else, and her profile gives a good sense of what she enjoys, from museums to cocktail bars.
Q.12Can I request a dress code or a particular style?
Please do. Companions arrive elegantly dressed as standard, but if you are dining somewhere formal or would simply prefer a more relaxed look, tell the coordinator when you book. The profiles in the companion gallery give a clear impression of each woman's personal style, from understated evening wear to bolder glamour.
Q.13Why are the faces blurred, and what if she looks different at the door?
The blur protects each companion's privacy, and it is applied to every face on the site. Access to a face is restricted for a reason. The women on the rack include influencers with a public following of their own, models who have posed for fashion brands and fronted their campaigns, and women who hold serious professional posts, in medicine, in law, at the head of a business; many have families. A face published on an open website cannot be revoked like a keycard: search engines index it, image search retrieves it, screenshots copy it. The blur is the security protocol that lets women with this profile work with us, and it is why the guest who opens the door meets a woman with a full life and a sharp mind. Clearance for unblurred images is never granted to new guests, whatever the request. Femke knows every companion in person: brief her on the occasion and she issues the right match. Before a file goes on the rack, the office checks the entire photo set against her in person. The woman confirmed in your thread is the woman who knocks: same body, same hair, same styling and presentation as her photos. Since no face is visible, a claim that she does not match her photos cannot be tested on a doorstep, and it does not entitle you to cancel, to a refund or to credit; if you send her away for that reason, the booking is logged as a no-show, with the whole fee due. Should the desk ever need to propose a different companion from the one you confirmed, you are asked first, and you may decline her and take a full refund instead.
Q.14What behaviour do you expect from guests?
Courtesy, discretion and respect. Our companions provide companionship, and a companion may end a booking if a guest becomes disrespectful, aggressive or heavily intoxicated. A booking ended for that reason counts as a cancellation by the guest at the whole fee: the total stays due and any deposit is kept. Guests must be 21 or older. The simplest guideline is to treat her as you would any valued guest you had invited to your suite.
Q.15Do you cover hotels outside the twelve zones?
The twelve zones cover the large majority of requests. If you are staying elsewhere, for example in Haarlem or Amstelveen, message the coordinator with the hotel name and address. You will hear whether a booking can be arranged, together with the notice and travel involved, before anything is confirmed. Hotels near Schiphol in Hoofddorp and Badhoevedorp already fall inside the airport zone.
Q.16Can she visit a serviced apartment instead of a hotel?
Our service is built around hotels, where entry is straightforward and discreet. If you are staying in a serviced apartment or rental, share the full address and any building access details when you message, and the coordinator will confirm whether the visit can be arranged.
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